Mostly excellent

Facility: Tokai Estate
Rating:

Would you rate the environment as theraputic and uplifting? A bit noisy at times Were you satisfied with the taste and appearance of the food? Sometimes it was a bit rich, but because I was feeling a little sensitive, more fresh salads. The staff were so kind, warm and friendly. I felt safe and cared…

— E.M, Dec 2020

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Mostly excellent

Facility: Tokai Estate
Rating:

How do you rate the service levels of the nursing/carer staff? Top class Would you rate the environment as theraputic and uplifting? Passage noises a little disturbing at night, otherwise very good. Only found the vegan menu a bit limited but generally good. Thank you

— W.E, Dec 2020

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Mostly good

Facility: Tokai Estate
Rating:

I have thoroughly enjoyed my stay here and am very grateful for all the 5 star treatment.

— P.D, Dec 2020

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Excellent all round

Facility: Tokai Estate
Rating:

Thank you for looking after my mom so well, you all became family and we will miss you. You have all been super-efficient, friendly, caring and patient.

— E.T, Dec 2020

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