Excellent all round

Facility: Tokai Estate
Rating:

I so enjoyed my stay here BUT very disappointed in the coffee shop which I took visitors to. No staff, empty, no service. To me it is a white elephant. Rather use space for extra bedrooms.

— C.C, Mar 2019

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Wonderful Staff

Facility: Tokai Estate
Rating:

Thanks to all the wonderful staff, you've made a tough time a little better!!

— A.S, Mar 2019

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Mostly good

Facility: Tokai Estate
Rating:

Very isolated in room 39. Change egg selection – boiled / scrambled only. Forgot to give me supper on Thursday evening.

— E.W, Mar 2019

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Friendly attentive staff

Facility: Tokai Estate
Rating:

My stay was immeasurably beneficial. I felt safe and supported. I has time to recuperate and keep my leg raised as required.

— S.O, Mar 2019

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Most good

Facility: Heritage Manor
Rating:

John the carer was exceptional.

— B.V, Mar 2019

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