Excellent

Facility: Tokai Estate
Rating:

Nurses and all the staff were so lovely and empathetic, I will miss them all. Appearance of food very good but I found it salty.

— B.F, Feb 2019

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Good to excellent

Facility: Tokai Estate
Rating:

Should have more input with patient as to the medicine – Confusion

— A.I, Feb 2019

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Like a hotel

Facility: Tokai Estate
Rating:

I was very happy to be with you people. Nice place, my visitors used to say I am not in hospital but I am in a hotel. This place looks like a hotel – very neat. Keep it up

— L.G, Jan 2019

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Excellent

Facility: Tokai Estate
Rating:

As I was on crutches I found a few things that could be improved. The call bell has to be looped in the drawer. The cell phone charged switch is awkwardly placed. Tricky to put the bathroom light & the passage light at night is very intrusive – suggest a dimmer switch.

— W.C, Jan 2019

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Mostly excellent

Facility: Tokai Estate
Rating:

The care given to me during the week after my hysterectomy operation has really helped with my recovery. Thank you to all the staff at Tokai Health centre. More variety needed with breakfast.

— M.L, Jan 2019

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