Good all round

Facility: Tokai Estate
Rating:

Thank you so much to everyone who made my improvements possible. Some people will remain in my heart forever.

— K.B, Apr 2020

Read review

Mostly good

Facility: Tokai Estate
Rating:

Booking in could be improved – especially the checking out of money on the patient – must be counted in front of the sister and the patient, not grabbed out of my handbag.

— W.G, Apr 2020

Read review

Mostly excellent

Facility: Tokai Estate
Rating:

Nursing and carers friendliness – better than hospital Food needs more options. Jams, Salt and pepper must be requested by patients. All not used of these are dump into bin. This is to save money. Empty food plates must be collected by kitchen staff see what patient eat and wasted.

— S.S, Apr 2020

Read review