Excellent all round

Facility: Tokai Estate
Rating:

No complaints. Most definitely top class. All very friendly, always looking clean and tidy. Very uplifting. The food was absolutely excellent. Everyone was great – especially Trish. Overall service and care have been absolutely perfect – no complaints.

— T.L, Jan 2020

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Sub Acute Stay

Facility: Tokai Estate
Rating:

Staff are always friendly, smiling and supportive. The cleaning ladies need new uniforms.

— M.A, Jan 2020

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Sub Acute Stay

Facility: Tokai Estate
Rating:

My stay at your facility was A1. The nursing staff are very friendly and their neatness and appearance is exceptional. I would absolutely rate the environment as therapeutic. Why no slice of christmas cake on 25th. Admin department were superb.

— G.H, Jan 2020

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Excellent all round

Facility: Tokai Estate
Rating:

I have nothing but praise for all the staff who helped my stay, a very happy one.

— A.C, Dec 2019

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Excellent all round

Facility: Tokai Estate
Rating:

It has been extremely instrumental in getting me back on my feet. I have been here before and have already recommended the facility. Great staff. I am so glad that I was able to be here. Good food. Neatness and cleanliness of the facility – very good.

— P.C, Dec 2019

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Mostly excellent

Facility: Tokai Estate
Rating:

Very pleasant stay. I will be back when I have another hip replacement. Thank you very much to all of you. Sometimes the food was bland. I also prefer a pot of hot water to make my own tea/coffee.

— A.B, Dec 2019

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Excellent all round

Facility: Tokai Estate
Rating:

Calm, friendly pleasurable place to recuperate. Only small negative is that the TV channel is fuzzy and the CNN channel disappeared after 2 days. Friendliness of nurses and carers – a pleasure to deal with.

— D.G, Dec 2019

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