Mostly Excellent

Facility: Tokai Estate
Rating:

Were you satisfied with the food – Would have liked more salads as main meals. I would like to suggest better communication between Faircape and Kingsbury before the patient is admitted here, as I arrived here without meds and was only able to get them the next morning. I think it is very important for…

— J.M, Nov 2019

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Excellent all round

Facility: Tokai Estate
Rating:

Consultants caring and helpful. Steps difficult to see edges as pattern obscures – need a painted line. Mattress too hard for me as I had pressure points after long hospital stay. Tokai found an air mattress which helped a lot.

— C.R, Nov 2019

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Mostly Excellent

Facility: Tokai Estate
Rating:

It has been an absolute pleasure having the opportunity to be cared for in this calm and healing environment. I really needed these extra days of care after my operation and now feel more confident about continuing my rehabilitation at home. Thank you to all the lovely staff at Faircape who have made this possible.

— M.H, Nov 2019

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Excellent all round

Facility: Tokai Estate
Rating:

Thank you to each and everyone for making my stay comfortable and enjoyable, will and have told friends and family what a wonderful place to recover.

— D.G, Nov 2019

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Mostly good

Facility: Tokai Estate
Rating:

I enjoyed my stay and would recommend the facility to others.

— B.G, Nov 2019

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