Mostly excellent

Facility: Tokai Estate
Rating:

A mixture of colours on walls would be nice. Grey to me lacks life. Breakfasts always good, other meals varied.

— J.P, Jul 2020

Read review

Mostly excellent

Facility: Tokai Estate
Rating:

I was received with care which was continued with speed and friendliness.Only comment was one lady had dementia outbursts for a couple of nights and lout TV opposite my room until very late.

— M.O, Jul 2020

Read review

Mostly good

Facility: Tokai Estate
Rating:

On whole I was satisfied with my recovery at the facility.

— L.F, Jun 2020

Read review

Mostly excellent

Facility: Tokai Estate
Rating:

Just small constructive criticism as I will be returning this year after my next major abdominal ops. 1. Place the remote for the bed closer to the patient, not at the bottom of the bed. 2. Place the bin closer to the patient – not near wall. The above general comments may seem petty, however,…

— E.W, Jun 2020

Read review

Mostly good

Facility: Tokai Estate
Rating:

Am grateful for the friendly caring help from everyone.

— J.P, Jun 2020

Read review

Mostly excellent

Facility: Tokai Estate
Rating:

Patient highly recommends the facility and all it has to offer.

— J.C, Jun 2020

Read review

Mostly excellent

Facility: Tokai Estate
Rating:

Mostly excellent – you were a bit short staffed. Difficult to get assistance in the morning.

— R.N, Jun 2020

Read review

Excellent all round

Facility: Tokai Estate
Rating:

Since I did most of my work with the Physio I could better rate her. I only had brief interaction, very satisfactory with OT. Again the doctor called, answered questions, gave advice and reassurance. Please welcome new admissions with a cup of tea/coffee. This stay was during lockdown and isolation – so we did not…

— D.M, Jun 2020

Read review