Excellent all round

Facility: Tokai Estate
Rating:

Had a marvelous time. Sorry to leave and would be back in a heartbeat. The service levels and care given was outstanding.

— B.J, Feb 2020

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Excellent all round

Facility: Tokai Estate
Rating:

Everything was perfect. I will recommend you to anybody that needs rehab.

— A.P, Feb 2020

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Excellent all round

Facility: Tokai Estate
Rating:

For me here the stay was very beneficial put me back on my feet to enable me to get back into the swing of the daily living. Will miss all the cheery faces of your catering staff.

— J.P, Feb 2020

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Mostly good

Facility: Tokai Estate
Rating:

Only improvements I would suggest – knock before entering the room.

— I.F, Feb 2020

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Mostly Excellent

Facility: Tokai Estate
Rating:

Thank you all for all the help and friendly professional care. Not enough fresh veg and portions are far too small.

— M.C, Feb 2020

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Mostly good

Facility: Tokai Estate
Rating:

Too many changes of personnel to have a clear treatment plan. e.g. 4 doctors and 4 physiotherapists in 10 days. Maybe have a 1 page treatment plan of each discipline with space for changes. Copy in process of patient too, so we can participate more fully

— V.S, Feb 2020

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