Mostly excellent

Facility: Tokai Estate
Rating:

All was good except for the food which was medium. This is my second stay here and everything was very satisfactory. Would definitely recommend the facility. Service levels of nursing – very good. Admin services – very efficient.

— D.D, Feb 2020

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Mostly excellent

Facility: Tokai Estate
Rating:

Generally, an excellent experience with caring, professional attendance. Suggest more often change of seats and towels, clean linen makes a huge difference to well being and hygiene.

— J.V, Feb 2020

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Excellent all round

Facility: Tokai Estate
Rating:

Had a very worthwhile stay. Thank you. Sister Anso is a credit to your establishment.

— A.S, Feb 2020

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Mostly excellent

Facility: Tokai Estate
Rating:

I have been impressed with the friendliness and efficiency of absolutely everyone. A huge thank you to all.

— D.S, Feb 2020

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Mostly good

Facility: Tokai Estate
Rating:

Generally older people… out of 24hrs a day only up to 1 hour therapy, the rest idle. Provide some mental stimulation for the residents, also it is over administrated.

— R.S, Feb 2020

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