Thanks to everyone!

Facility: Tokai Estate
Rating:

The over-all ethos of kindness, caring, friendliness, smiling staff in every department contributed greatly to my rehabilitation. I wish to make special mention of Ruby and Shanaaz for their very kind and quiet professionalism and awareness – always with beautiful smiles and always ready to go the exta mile!

— A.B, Mar 2018

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Very good stepping stone from Hospital to Home

Facility: Tokai Estate
Rating:

Actual accomodation and food very good . Some staff excellent, John very caring, Ruby vert sweet, Cannot remember everyone's names Improve on care to make this an amazing place, needs more personal touch. Roxanne very good. I am not used to so many sweet things. Physio Jenna was incredible. Surveilance cameras make me feel like…

— S.M, Mar 2018

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Good stay!

Facility: Tokai Estate
Rating:

Wanted to follow the Tim Nokes diet whilst here. Coffee & Tea tend to be tepid, maybe heat the milk fpr coffee or preheat the pot before filling. Stewed fruit not really diabetic?

— A.C, Mar 2018

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Thank you for helping with my recovery

Facility: Tokai Estate
Rating:

There was such a warm friendly environment and helpful excellent caring anf thorough. Staff nest and wonderfule. Food had great flavours and presentation. Brilliant room/toilets/lounge. Admin efficient. 5 Stars!!!

— J.H, Mar 2018

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I found the staff absolutely fantastic!

Facility: Tokai Estate
Rating:

I have been at faircape for 2 weeks and I have absolutely loved my stay. Sr Mo has become a good friend. I found staff absolutely fantastic particularly Ruby and Shamiela, in fact they were all helpful. Thanks to ALL of YOU!

— S.F, Mar 2018

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No Complaints

Facility: Tokai Estate
Rating:

Very happy with the stay and staff, nurses, admin and food. Special mention Sr Mo Jackson; Carer Ruby Fais; Sr Simone Cronje and EN Joan Klein.

— V.M, Mar 2018

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Excellent

Facility: Tokai Estate
Rating:

Friendliness noise level can be lower

— D.P, Mar 2018

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Excellent

Facility: Tokai Estate
Rating:

The apparent shortage of staff leads to long delays on requests, other than that all excellent.

— A.J, Mar 2018

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Recovery from Operation

Facility: Noordhoek Manor
Rating:

Staff were very helpful and re-assuring. Gave me confidence to cope when I get home.

— E.B, Mar 2018

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