I felt cared for and spoilt

Facility: Tokai Estate
Rating:

Staff very friendly and willing to help in every way. Only complaint was too much food. Appearance is not an issue for me, I was impressed with the general dedication and patience of the staff Ruby & Zodwa. Everyone seems to work very hard.

— W.P, Apr 2018

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Thank You

Facility: Tokai Estate
Rating:

We were struck about the caring and kind approach adopted by the staff – whether it was admin, nursing, cleaning & food providers. It made a traumatic period less stressful and provided re-assurance to patient and family. Perhaps more discussion with patients about their preferences or like/dislikes with regards to food

— M.H, Apr 2018

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Superb!

Facility: Tokai Estate
Rating:

Particularly Sr Monique & Sr Simone and ALL the catering staff – on the whole everyone went the extra mile to see that I was comfortable

— R.H, Apr 2018

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Compassionate, caring, special! Angels in Blue!

Facility: Onrus Manor
Rating:

Dear Sister Karin and all members of the team at frailcare Onrus Manor Losing our mother is very sad but we are so grateful for all the compassion and wonderful care she received at Onrus Manor during the last 6 months of her life. The nursing staff, carers, admin, cleaning and laundry staff all deserve…

— E.V, Apr 2018

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Stay at Cle Du Cap Healthcare

Facility: Clé du Cap
Rating:

Thanks to you to all staff that made Dr Smith stay comfortable – especially Sr Hester, Catherine and Geraldine

— J.s, Apr 2018

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Excellent facility

Facility: Tokai Estate
Rating:

Excellent facility but shower was a problem, need more handles. Armchair too low and deep. More fresh fruit should be served

— F.E, Mar 2018

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Very Excellent

Facility: Tokai Estate
Rating:

Stay was very excellent; everybody very kind and always cleaning

— D.S, Mar 2018

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