Noisy Neighbour

Facility: Tokai Estate
Rating:

Staff members are very friendly but the other patients do not consider how their TVs can keep fellow patients from relaxing and sleeping.

— a.B, Apr 2018

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First Class!

Facility: Tokai Estate
Rating:

I cant find any problem with the entire facility, I would certainly recommend. The Nursing service was of the highest quality. The food very well prepared!

— H.W, Apr 2018

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I am grateful to each staff member

Facility: Tokai Estate
Rating:

Coming here with my inability to walk after my hip replacement I expected to be in pain and people not to care But from the word go I was welcomed friendliness and warmth and continued right through. Thank You!

— C.M, Apr 2018

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Very Happy

Facility: Tokai Estate
Rating:

Maybe consider an additional music channel or 2 where possible?

— D.S, Apr 2018

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First Rate!

Facility: Tokai Estate
Rating:

Highly recommend. Staff attenitive; all staff friendly and helpful. Good food, well presented, please try and increase temps. Attention to detail for those with mobility problems. A pleasure to recuperate in these surroundings and to be so well looked after. A+

— S.H, Apr 2018

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Excellent

Facility: Tokai Estate
Rating:

I would recommend the facility to anyone else!

— P.M, Apr 2018

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Respite Stay

Facility: Noordhoek Manor
Rating:

The senior staff are wonderful. Some of the cleaners are not so good. Yesterday no carer came to help me and the room was not cleaned. Lovely bright & spacious room. Thank you Thank you for having me to stay with you again. I particularly wish to tell you that Sharon Bailey, the top carer…

— V.A, Apr 2018

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Food very Good!

Facility: Tokai Estate
Rating:

Sometime there were slow response to bell. Cleaning staff and kitchen helpers very noisy, making beds is particularly noisy and I have been woken twice by noise and laughter and talkimg. Kitchen staff "Pkay" is always friendly, happy and helpful, shes great!

— P.M, Apr 2018

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Food was excellent!

Facility: Tokai Estate
Rating:

The Nursing staff was very pleasant and friendly and co-operative. I had a beautiful view from my room!

— A.W, Apr 2018

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