Thank you

Facility: Tokai Estate
Rating:

Drain smell in bathroom room 53

— K.D, May 2018

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Sr Flo the star of the show

Facility: Tokai Estate
Rating:

Sr Simone helpful & very polite. Once in bed there is no light switch. Night staff on duty 5 May extremely loud & noisy – not at all professional.

— J.v, May 2018

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Fantastic Stay

Facility: Tokai Estate
Rating:

I really thought I was a gonner, but look at me now! Sue, the hairdresser was darn good.

— V.A, May 2018

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Thank you for a pleasant and healing stay

Facility: Tokai Estate
Rating:

Nurses & carers are very kind & positive, but need to gauge whether the patient should be spoken to as an adult or a child. There appears to be a staff shortage. My stay here has made me heal & feel much better. For institutional food I couldn't fault it.

— J.H, May 2018

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