Calm once settled

Facility: Tokai Estate
Rating:

My husband was unhappy first few days but settled. He was calm after a few days. Unhappy as brand new underpants disappeared 01-02 July 2018.

— R.W, Jul 2018

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Used diapers

Facility: Tokai Estate
Rating:

The carers must not put used kimbies (diapers) on the basin area, nor throw them on the floor unwrapped.

— A.D, Jul 2018

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Stay in Healthcare

Facility: Noordhoek Manor
Rating:

Very good and friendly – Mr Vincent. Good consistent care, staff engaging and well informed of all the details of patients. Our folks have been well-looked after and are sad to be leaving staff, whom have become friends. – son – Tony Vincent

— M.T, Jul 2018

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Too noisy

Facility: Tokai Estate
Rating:

Noise levels too high. Had the food been served hot and the tea piping it would have been much better. I am a person who is not comfortable around noise which I would imagine is not therapeutic either, the staff should be trained to bear this in mind. R1000 deposit for the phone is too…

— L.C, Jul 2018

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