Mostly excellent

Facility: Tokai Estate
Rating:

Nursing and carers friendliness – better than hospital

Food needs more options. Jams, Salt and pepper must be requested by patients. All not used of these are dump into bin. This is to save money. Empty food plates must be collected by kitchen staff see what patient eat and wasted.

— S.S, Apr 2020

Stay rating

How would you rate your stay with us?
Would you recommend our facility?
How do you rate the service levels of the Nursing/Carer staff?
Friendliness of the Nursing/Carer staff?
Would you rate the environment as therapeutic and uplifting?
Were you satisfied with the taste and appearance of the food?
Were you satisfied with the neatness and cleanliness of the facility?
Were you satisfied with the service levels of the Admin department?